1. Safety-First Philosophy

At Pamoja Kilimanjaro & Safaris, your safety is our top priority. We are committed to delivering a safe, secure, and unforgettable experience on Mount Kilimanjaro. Our systems are designed to prevent risks before they arise, and to act swiftly and efficiently when needed.

2. Professional Guides and Staff

• All our mountain guides are certified, experienced, and trained in high-altitude trekking, first aid, and emergency response.
• Guides closely monitor the health and well-being of climbers throughout the expedition.
• Our team undergoes regular training to stay prepared for any situation.

3. Altitude Sickness Prevention and Management

• Pre-climb education on altitude sickness symptoms and risks.
• Built-in acclimatization day in our itinerary.
• Use of the “climb high, sleep low” principle.
• Guides carry pulse oximeters, supplemental oxygen, and first aid kits.
• In case of AMS (Acute Mountain Sickness), we slow the ascent or descend immediately.

4. Emergency Evacuation Procedures

• We work closely with Kilimanjaro National Park rescue teams in case of serious illness or injury.
• Our guides are equipped with mobile phones and radios for quick communication.
• Emergency transport is arranged swiftly to the nearest medical facility if required.

5. Health and Safety Equipment

• Our climbing teams carry first aid kits, oxygen cylinders, and essential emergency medications.
• All gear is regularly checked and maintained to ensure top performance and reliability.

6. Pre-Climb Briefing

• Every climber receives a detailed briefing before departure, including:
o Gear check
o Altitude information
o Safety practices
o What to expect during the trek

7. Travel Insurance Requirement & Recommendations

We strongly recommend climbers obtain travel insurance that covers high-altitude trekking (up to 6,000m / 20,000ft), including medical evacuation.

✅ Recommended Travel Insurance Providers:

(These providers are known to cover high-altitude trekking and emergency evacuation.)
1. FASTCOVER (Australia)
2. PASSPORT CARD (Israel)
3. PROTRIP (Dr. Walter – Germany)
4. ALLIANZ TRAVEL (UK)
5. JS TRAVEL (UK)
6. REDPOINT TRAVEL PROTECTION (USA)
7. MAGEN SEARCH & RESCUE / CLAL (Israel)
8. MAGNUS INTERNATIONAL SEARCH & RESCUE (Israel)
9. BLUE INSURANCE (Ireland)
10. AXA TRAVEL INSURANCE
11. SPORTS COVER DIRECT (UK)
12. LLOYD’S OF LONDON (UK)
13. LV INSURANCE (UK)
14. NIB TRAVEL (Australia)
15. ON CALL INTERNATIONAL (USA)
16. HAREL INSURANCE COMPANY (Israel)
17. GOUDA (Europe)
18. DISCOVERY (South Africa)
19. Tryg Forsikring DK (Denmark)
20. HELSANA (Switzerland)
21. TRAVEL COVER (Austria)
22. BIG CAT (UK)
23. TRUE TRAVELLER
24. LAERESTANDENS BRANDFORSIKRING
25. CAMPBELL IRVINE (UK)
26. LIVA INSURANCE (UAE)
27. ADAC VERSICHERUNG AG (Germany)
28. IF EUROPEISKE REISEFORSIKRING (Norway)
29. ANWB (Netherlands)
30. SG-ASSISTANCE ICICI HEALTH INSURANCE (India)
31. TRAVELEX (USA)
32. BALCIA INSURANCE (Lithuania)
33. CARE INSURANCE (India)

8. 24/7 Contact and Support

• Our operations team is available 24/7 during your expedition. • We track all groups in real time, respond quickly to emergencies, and remain in contact with park authorities and local clinics.